Protecting Personal Information is Our Priority

Edia Learning, Inc. (“Edia,” “we,” “us,” or “our”) is committed to protecting the privacy of our users and supporters (“you” or “your”). We respect the confidential nature of the personally identifiable information we collect or develop that relates to, describes, or could reasonably be linked to you (“Personal Information”) from using our educational technology platform, including but not limited to our websites, mobile applications, and any associated social media sites or pages (collectively, the “Site”) and various tools, content, features, products, services, and other materials available in connection with the Site (our “Services”).

This privacy policy describes:

The types of Personal Information we collect and why we collect it.
How we use, share, and maintain your Personal Information.
Your rights to access and delete your Personal Information.

This policy is not intended to create contractual or legal rights for any individual or entity and does not apply to any website, product, or service not owned or operated by Edia. WE WILL NOT DISCRIMINATE AGAINST ANY USER WHO EXERCISES RIGHTS UNDER THIS POLICY.

We may change this policy at any time. Changes will be communicated by revising the date on this policy and through in-application notifications that link to this policy. IF YOU DO NOT AGREE WITH THIS POLICY, DO NOT ACCESS THE SITE OR USE OUR SERVICES.

Personal Information We Collect

We collect and maintain only the Personal Information necessary for providing our Services. We do not sell, trade, or rent your Personal Information. Types and sources include:

Name and email address: Required for account creation, user identification, login, password recovery, support requests, and FERPA compliance.
Assignment Data: Information regarding teacher-created assignment configurations (names, formats, options, lessons, due dates, durations) and student progress (answers submitted, attempted problems, timestamps).
Payment Details: Handled securely by Stripe, a third-party payment processor. We do not store payment details.
Automatically Collected Data (Usage Data): Web requests, IP addresses, operating systems, browser types, access dates and times, referring websites, click histories, page views, and email interactions. Usage Data is collected via our cookies and third-party analytics services like Google Analytics.
Cookies: We use two types of cookies: (a) Necessary Cookies essential for the operation of the Site and Services, such as session management, and (b) Google Tracking cookies used to analyze user behavior, improve Services, and gather aggregated data on usage patterns.

Personal Information Ownership and Usage

Ownership of Personal Information collected via Edia’s Services resides with the applicable school district. We do not sell, trade, or rent your Personal Information. Edia retains the right to access and use this data for reasonable purposes, including product improvement, analytics, educational research, district efficacy studies, customer support, and to provide you with the best experience. More specifically, this information is used to:

Provide and improve our Services, for example by developing new products and features.
Respond to your requests for information or user support.
Customize our Services for you and improve your experience with the Site and our Services.
Send you information about promotions, new features, and products we believe you may be interested in.
Communicate and engage with parents and legal guardians.
Send you confirmations, receipts, updates, alerts, administrative messages, and otherwise facilitate your use of the Site and our Services.
Compile anonymous statistical data and analysis for use internally or with third parties and to create data not linked or reasonably linkable to any user.

Data Sharing and Third Parties

We will not share your Personal Information with any third parties except in the limited circumstances described in this privacy policy:

Colleagues in Your District. If you are a teacher, to help you collaborate through the Site and our Services, we may share your name and actions on the Site with colleagues in your district. We will NOT share the names and actions of your students.
Service Providers. Targeted advertising is not permitted on the Site. We work with vendors, service providers, and other entities to help us provide our Services by performing tasks on our behalf. We may need to share or provide information to them to help them perform these business functions, for example sending emails on our behalf, database management services, database hosting, and security. We will only provide the information they need to deliver our Services, and such third parties are prohibited from using your Personal Information for other purposes.
Third-party AI models. We will not share your Personal Information with third-parties for use with AI models, either in use or training. We will only share data derived from use of Edia, such as student work and answers to assignments, in an anonymized context.
Legal Compliance. Your Personal Information may be shared to the fullest extent permitted by law if we believe the release of your information is reasonably necessary to respond to legal process, a subpoena, or as similar request for information, a court order, or other legal obligation; cooperate with a request from law enforcement or other governmental agency in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing; protect and defend our rights, property, or safety, or the rights, property, or safety of users of the Site or our Services; or detect, investigate, and help prevent data security threats or other malicious activity.
Web Analytics. We use analytics services to help us understand and improve how our Services are being used. Web analytics is the collection, reporting, and analysis of information about how you interact with the Site or our Services over time.
Sale or Merger. If we reorganize or otherwise transfer part or the whole of the Site, our Services, or our assets to another organization (such as in the course of a merger, dissolution, liquidation), your Personal Information may be shared with the successor entity.

We commit to maintaining current data sharing terms with third parties even if relationships with third-party vendors change.

Right to Access and Deletion

You may request access to your Personal Information by submitting a written request by email to support@edia.app for the following:

The categories of your Personal Information that we collected.
The categories of sources from which your Personal Information is collected.
The specific pieces of your Personal Information that we collected.
The business purpose for collecting your Personal Information.
The categories of your Personal Information that we disclosed for business purposes.
The categories of third parties with whom we shared your Personal Information.

Upon receipt of a verifiable request from you, we will promptly take steps to deliver the requested information to you in a user-friendly readable and transferable format. Your request must include enough details to allow us to properly understand, evaluate, and reply. If we are unable to verify your identity, we will not release your Personal Information or comply with your request.

Right to be Forgotten (deleting your account)

You may request that we delete any (or all) of your Personal Information that we collected. Upon receipt of a verifiable request from you, we will take steps to delete your Personal Information from our records and direct any service providers to delete your Personal Information from their records or notify you that your request for deletion cannot be honored. We may deny your deletion request if we believe that retaining your information is necessary to complete the transaction, fulfill our obligations, or keep a record of the transaction for which we collected your Personal Information; comply with legal obligations or any applicable law or regulation; detect security threats, protect against fraud, or other illegal activity; or otherwise use your information in a lawful manner for internal purposes only in a way that is compatible with the business context in which you provided the information.

How We Store and Protect Personal Information

Storage and Processing. Any information collected on the Site or through our Services is stored and processed in the United States. If you use our Services outside of the United States, you consent to have your data transferred to the United States.

Keeping Information Safe. We maintain strict administrative, technical and physical procedures to protect information stored in our servers, which are located in the United States. We use highly rated hosting providers (AWS) with onsite 24-hour security and teams of experts dedicated to monitoring network security. Access to information is limited through user/password credentials by the administrator of the Site only. When you enter any information anywhere on the Site, we encrypt the transmission of that information using secure socket layer technology (SSL/TLS) by default. We ensure passwords are stored and transferred securely using encryption.

Although we make concerted good faith efforts to maintain the security of Personal Information, and we work hard to ensure the integrity and security of our systems, no practices are 100% immune, and we can’t guarantee the security of information. Outages, attacks, human error, system failure, unauthorized use, or other factors may compromise the security of Personal Information at any time. If we learn of a cybersecurity event that may involve your Personal Information, we will attempt to notify you electronically (subject to any applicable laws) so that you can take appropriate protective steps; for example, we may post a notice on our homepage (edia.app) or elsewhere on the Site, and may send an email to you at the email address you have provided to us.

Google APIs Limited Use Policy

We adhere strictly to Google's API Services User Data Policy, including limited use requirements.

Contact Us

For questions or requests, contact us at support@edia.app.